Fair questions, straight answers.
Everything people usually want to know before reaching out — costs, timelines, what the care plan really covers, and whether “I am not technical” is a problem. (It is not.) Anything missing? Just ask.
Working together
Mostly, and by preference — but not exclusively. If you are a small business, a community group, or a person who simply needs patient help with their digital life, we can probably work together. What I care about is that the work is honest and the relationship is direct.
I work with clients in Rhode Island and Massachusetts, and remotely everywhere else. For southern New England clients, in-person meetings are possible — some things are just easier at the same table. For everyone else, video calls and email work beautifully.
Of course — the door is open. I keep the client list small and do not advertise, so most people arrive through someone I have already helped. But an unprompted hello is welcome; the worst case is an honest “my plate is full right now.”
It is the opposite of a problem — it is most of my clients. I explain things in plain language, I never make you feel silly for asking, and I am patient by profession. Several of my favorite clients are older folks who wanted a real person to sit with the technology alongside them.
Both. Alongside non-profit work, I help individuals — often seniors in Rhode Island and Massachusetts — with the digital side of life: a personal website, organizing decades of photos, untangling email, or just having someone trustworthy to call when the computer misbehaves.
Websites & projects
Published, not whispered: a complete website runs $750 to $2,500 flat, rescues $500 to $1,500, and care plans $95 to $249 a month — every number lives on the pricing page. Your own quote is one flat figure, agreed before anything starts. No hourly meters, no surprise invoices, and never a “contact us for pricing.”
Because the tools of this trade have gotten dramatically faster in the last few years, and I pass that along instead of pocketing it. The listening, the judgment, and the care are still human and still priced like it — but the labor between those parts has shrunk, and your invoice should know that. If a quote you are holding feels heavier than the work sounds, I wrote about exactly this — and I will happily give you a free second opinion on any quote.
A typical non-profit site takes a few weeks from first conversation to launch — longer if content needs a lot of shaping, shorter for a rescue of an existing site. You will get an honest timeline up front, and if something shifts it, you will hear about it early.
Often, yes — and when a rescue is cheaper and kinder than a rebuild, that is exactly what I will recommend. Sometimes the foundation is genuinely past saving, and I will tell you that too, with reasons you can understand.
Yes. That is a design requirement, not an afterthought. Sites are built on WordPress so your team can edit pages, post news, and swap photos without calling anyone. And if you would rather never touch it — that is what the care plan is for.
Completely. Your domain, your hosting, your content, your site. There is no lock-in to me — any competent WordPress person could pick up where I left off. Clients stay because they want to, which is the only good reason.
Care plans & digital assets
Content management (edits, new pages, fresh posts), theme and plugin updates applied on schedule and tested afterwards, backups and security watched continuously, and availability for urgent needs. One flat rate, sized for non-profit budgets — $95 to $249 a month, published like everything else.
You contact me and a real person answers — no ticket queue, no chatbot. Urgent availability is part of the care plan precisely because websites do not break on a schedule.
All your organization’s files — logos, photos, documents, brand materials — gathered into one organized, backed-up library where the right version is the one you find first. No more logo hunting through old email attachments five minutes before the gala.
That is not a confession, that is a typical Tuesday. Yes — gathering scattered files into one tidy library is the core of the digital asset work, and honestly one of the most satisfying parts of the job.
Yes. Plenty of relationships start with me simply looking after an existing site — updates, backups, small fixes. If a bigger project grows out of it later, we will both know each other well by then.
Still have a question?
Ask it the way you would ask a neighbor. That is roughly how this whole thing works.